BP is changing the way the world lives. We’re one of the world’s largest energy companies with a business that spans exploration, production, refining, trading and distribution of energy.
Our Asia Business Service Centre (Asia BSC) in Kuala Lumpur is part of our integrated global network of Business Service Centres supporting our regional and global businesses and functions operations. Its main goals are to deliver value-added services and process transformation, as well as optimise costs and standardise processes through global delivery capabilities and enabling technologies.
At BP, we believe that people are integral to our success and we’re committed to helping them achieve their unique potential. We value people who are exceptionally passionate and driven to succeed.
Information Technology and Services (IT&S), provides a full range of IT services to BP’s global business segments. IT&S Global Operations and Infrastructures (GOI) plays a critical role delivering defined world-class infrastructure services that BP businesses rely upon to drive performance. Our specific accountabilities include the delivery of reliable, secure and recoverable infrastructure, whilst ensuring a transparency of costs and services, and continuing to provide customers with choices that meet their needs.
These services must also be delivered safely and secured against the growing risk of viruses and other security threats. We benchmark our performance favourably against a defined peer group of the world’s best and intend to raise our levels of performance and professionalism to rival any major business corporation in the world. GOI seeks to be a learning adaptive organisation where the skills of its team keep pace with the changes in the Service Management profession. To achieve this exciting level of performance will require a commensurate level of enthusiasm, commitment and expertise in our people.
Power up your career with BP.
To find out more and to apply online, go to www.bp.com/careers/malaysia and search for all BP jobs and enter the requisition numbers provided below.
SERVICE MANAGEMENT OFFICE
As part of a major transformation programme, a new Service Management Office (SMO) organisation is being created for BP The main location will be in Malaysia with the majority of the people capability based in Kuala Lumpur. Kuala Lumpur will become a strategic location and delivery centre for BP in support of its service management objectives. The IT&S Service Management function delivers and manages a suite of common processes and services for IT&S globally, based upon the ITIL framework. The team aims to deliver the processes, standards and tools to support Service Delivery teams across IT&S in delivering a stable and highly reliable suite of applications and infrastructure. Processes include Incident, Crisis, Problem, Change, Configuration, Event, Capacity, Reporting, and for ensuring compliance to processes across IT&S. In addition, the group has responsibility for key management toolsets and their continuous improvement including Remedy and CMS that support ITSSM process. At the heart of the operation in Kuala Lumpur is an enterprise Command Centre providing 24×7 incident, event monitoring & change management globally for BP.
- Head of IT&S Service Management Operations – Kuala Lumpur (Req #: 43011BR)
- Regional Change Manager (Req #: 43279BR)
- Regional Problem Manager (Req #: 43278BR)
- Configuration Service Owner (Req #: 43281BR)
- IT&S Event & Capacity Service Owner (Req #: 43276BR)
- SM Training & Capability Manager (Req #: 43283BR)
- Incident Management Shift Lead (Req #: 43274BR)
- Continuous Improvement Manager (Req #: 44155BR)
- Configuration Management Lead (Req #: 44157BR)
- Tools Development Team Lead (Req #: 44161BR)
- Problem Manager (Req #: 44159BR)
- Reporting Team Lead (Req #: 43277BR)
- Change Management Support (Req #: 44103BR)
- Compliance Manager (Req #: 44146BR)
- Change Management Shift Lead (Req #: 44102BR)
- Event Management Shift Lead (Req #: 44152BR)
- Incident Management Analyst (Req #: 44153BR)
- Configuration Management Analyst (Req #: 44156BR)
- Problem Management Analyst (Req #: 44158BR)
- Reporting Analyst (Req #: 44154BR)
- Tools Developers (Req #: 44162BR)
- Change Management Admin Lead (Req #: 44165BR)
- Change Management Analyst (Req #: 44100BR)
- Compliance Analyst (Req #: 44147BR)
- Data Analyst (Req #: 44149BR)
- Event Management Analyst (Req #: 44151BR)
- Tools Development Support Analyst (Req #: 44160BR)
- Change Management Administrator (Req #: 44164BR)
- Business Support Administrator (Req #: 43328BR)
- Training Support Administrator (Req #: 44201BR)
Business & Systems Support Services (B&SS) is the group accountable for running and maintaining BP’s SAP and tightly integrated applications estate. It also delivers and manages a suite of common processes and services within the IT&S GOI Organisation, based upon the ITIL framework.
- Application Owner (MDM) (Req #: 43944BR)
- Application Owner (Non SAP) (Req #: 43946BR)
- Application Owner (Business Objects) (Req #: 43945BR)
- R&M Application Owner (Req #: 43939BR)
- Release Management SME (Req #: 43947BR)
- Service Reporting Lead (Req #: 43942BR)
- Upstream Application Owner (Req #: 43935BR)
- SAP Solution Manager Analyst (Req #: 43943BR)
- SAP Licence Analyst (Req #: 43948BR)
- SAP Capacity & Data Volume Management Analyst (Req #: 43941BR)
- Availability Analyst (Req #: 43936BR)
- Event Analyst (Req #: 43937BR)
- Risk Management & Service Continuity Analyst (Req #: 43940BR)